Hi, I’m Kay.
I'm obsessed with questions. Since I was young, I’ve sought to understand the why and how behind everything: Why do people behave the way they do? Why do certain things make people feel a certain way? How does this work? How can that be improved?
It never ends. Annoying? Perhaps. Boring? Never.
Constant curiosity has led me to a number of diverse and dynamic experiences: project management, customer experience, service design, language instruction, conversation design, and game ux.
Today, I’m most passionate about the intersection of c̶u̶s̶t̶o̶m̶e̶r̶ human obsession, business strategy, and impactful (for good) design.
The common thread throughout all my previous experiences and innate approach to the world is the fundamental design process of discover, define, develop, deliver. And iterate. Always.
So, let's talk!
Not convinced? I’m not only a designer, I’m a real person.
When I’m not solving design problems, you can find me outside solving boulder problems or ripping up the salsa dance floor. I currently lead and organize events to advocate for diversity, equity, and inclusion with Ladies that UX Vancouver. I also like to nerd out on personal development, meditation, and Google Sheets (no, seriously).
Need more reasons to hire me or want to grab coffee? Let's chat!